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Job Status:
Full Time
Work Experience Required:
Hours/Shifts:
Day (First Shift)
Education Required:
High School Diploma
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Supplemental Field Office
Fedex Freight, Inc.
JobCode: 23722
Position Information:
· Enter data into current system(s)
· Comply with all applicable laws/regulations, as well as company policies/procedures
· Track status of shipments as requested
· Verify and complete required documentation and reports
· Perform administrative functions, including, but not limited to filing, answering phones, imaging
· Communicate with sales and operations
· Assist customers to determine pick-up or delivery needs
· Demonstrate internal and external customer service
· Ask for additional business from customers, and provide leads to sales for potential new opportunities
· May reconcile cash and checks collected and prepare deposits
· May perform overage, shortage and damage (OS&D) functions
· Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications:
QUALIFICATIONS:
· High school diploma or equivalent
· Must be at least 16 years of age
· Able to count and perform basic math, with or without a calculator
· Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
· Basic e-mail use and Microsoft Word and Excel skills preferred
· Demonstrated time management, organizational and multi-tasking skills
· Able to multi-task
· Able to follow instructions and complete required training
· Able to work alone or as a team member
WORKING CONDITIONS:
· Office/dock environment
· Fast-paced; dead-line oriented
· Some overtime/weekend work may be required; some shifts require evening/nighttime hours
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