job Description:
· Must be able to work successfully under tight time constraints and have the ability to make approval or decline decisions for customer checks based on the provided information.
· Must be highly motivated, organized and attentive to details.
· Must be able to work in a fast paced environment, able to multi task and have the ability to make decisions with minimal supervision.
· Must have prior banking center and customer service experience with a good understanding of the flow of bank documents, customer transactions and account history.
Qualifications:
· At least one year of experience in Operations, Retail and/or Deposit Risk Management or comparable function
· Knowledge of deposit systems and customer information systems
· Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
· Ability to use mainframe and PC applications such as B1B applications, Vector, Lotus Notes, and Microsoft Office applications;MSWord and Excel experience required, other MS applications experience preferred
· Ability to key data at 30 WPM
· Experience working with Access, Excel and Word software.
· Must have an intermediate proficiency in answering customer inquiries and providing information
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.