
Cheryl & Company
Mayfair Village
Source One Staffing Solutions
Access 2 Interpreters, LLC
Syntaxis
Infocision
MT Business Technologies
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Let Us Help!
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Select individual questions to view answers.
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Select the "View All" button to see all questions and answers at one time.
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If you don't see an answer to your question, please don't hesitate to email us
at helpdesk@jobnewsusa.com.
Help Desk hours are 8:30am-5:00pm EST, Monday through Friday.
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Will Job News find a job for me?
No, Job News does not locate jobs for jobseekers. When employers want to hire employees, they advertise their open positions on our website. Jobseekers can then search from among these advertisements or postings for a desired job. Once you find an opening you’re interested in, you can also apply to these jobs from our website.
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How do I search for jobs?
You may search for jobs in four different ways. (1) Job Category – This will return the broadest range of results in a specific category.
(2) Keyword(s) – Keywords are specific words to be searched for within the job posting. The more keywords used, the more closely the job will match your criteria. However, if you enter too many keywords, you may find that you get little, if any, results. Be selective.
Some keywords you might use are:
• Job title (Physical Therapist, Accountant, Product Manager, Engineer) • Specific experience (drafting, tech support, inside sales, graphic design) • Skills or certifications (CAD, CDL, bilingual, CPA)
(3) Advanced Search -- The Advanced Search option is as refined as your search can get. For example, you may set your search to find only weekend jobs or contract work. Also, your Advanced Search may be made into an alert.As new jobs become available matching your Advanced Search information, an Alert Email will be sent to the email address you have provided.
(4) Job ID - If you have a Job ID you can go directly to that specific job. For example, this might come in handy if you find a job and want to go back to it later, or if you want to email a friend about a specific job. Please note that jobs do expire, so don’t wait too long before returning to the job.
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How do I apply to jobs?
On the Job Details page, at the top of the screen will be yellow Apply buttons. There will be one or more of the following options: E-mail, Phone, Fax, Apply in person, and/or Apply by mail. Clicking each of the options will open a window with the information for applying to that job. If the employer has requested that you apply using their website, there will be a link that takes you directly to their site. Once you leave the Job News website, we are no longer in control of the application process. You are dealing directly with the employer.
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I have my resume on your website and would like to apply to a position by email. I don't see "Email" as an option. Why?
The employer posting the position decides how they would like jobseekers to apply to their jobs. If there isn't an option to email a resume, then the employer didn't want jobseekers to apply to their posting by email.
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How do I edit or remove my resume?
Log onto the site. After you are logged in, click on “Manage My Resume” under the Jobseeker Links. To the right of each resume will be the options to “View/Edit/Delete.”
To edit your resume click on “Edit.” If you uploaded your resume, the next page will allow you to upload a revised resume that will replace the old one. If you used our Resume Wizard, the next page will show your complete resume with an edit button to the right of each section. Find the section you want to change and click the corresponding “Edit” button. To remove your resume, click on “Delete”. Your resume will be deleted from your list and our site.
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How do I make my resume private?
You have the option of making your resume “Not Public” on the bottom of the “About Your Desired Career” page when you first create your resume. You can also make your resume private on the “Manage My Resume” page. Log onto the site, click on “Manage My Resume(s)” in the jobseeker links, and uncheck the box under the public column.
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Can you help me write my resume?
Unfortunately, we are not set up to provide personal advice on writing resumes. Please take a look at our “Career Resource Center” section on our website’s homepage. Here you will find helpful resume tips and links to resume writing sites.
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How long will my resume remain on your website?
Each resume you post will remain on our website for 730 days (2 years). However, each resume will only remain “active” or searchable by employers for 180 days. You will be notified by email when your resume is about to “expire”or when it is about to be deleted.
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I was getting results on my resume, but now I’m not. What happened?
Employers only tend to review the most current resumes. You will need to update your resume frequently if you want to make sure employers are viewing it.
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How do I update my resume if I don’t really have anything new to add?
Log in to your account. Click the Jobseeker Link titled “Manage My Resume” and either click to “View” or “Edit” your resume, and the posting date for your resume will automatically be updated.
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On the "About Your Desired Career" page, I fill in all of the required information but when I hit the NEXT button, it doesn't do anything. Why?
The three most common reasons are 1.) trying to paste your entire resume into the text box for Summary of Qualifications. This text box can only hold 300 characters, 2.) Pasting copy from a Word document into the same text box. Word has unseen code that sometimes will cause an error. You can copy and paste from a plain text document, 3.) Not completing all of the required information.
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How do I make a public resume private?
Log in to your account. Click "Manage My Resume" under the Jobseeker links. The resumes you have posted will be listed. Simply unclick the "public" checkbox next to the appropriate resume.
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How do I create a Job News account?
To create your FREE Job News Account, simply click on the “Jobseeker Login” on our homepage in the upper lefthand corner, click on the “Create Account” button, then fill out the required fields. Once you have filled out the information click “Submit”. You have now created your Job News account.
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How do I sign in to my account?
If you are not logged in, at any point where you need to be logged in to use the site there will be the option to log in, or you may click “Jobseeker Login” on the left in the Jobseeker links.
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How do I change my password or email address?
To change any of your personal information on JobNews.com log into your account. Click on “My Account” to the left on the Job Seeker links. Then click on “View/Edit my account profile”, here you may edit your account information. At the top of this page click “Click Here to Change your Password” to change your password. If you wish to remove your account, e-mail our tech support and we will remove the account.
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How do I find out what my username and password are?
If you can not remember your username or password, at the login screen click on “Forgot password?” Here you can have your password e-mailed to you. Your username is your e-mail. You may also “reset” your password by clicking on “Reset My Password”, answer your secret question and set your new password.
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How long will my account remain on your site?
Your account will remain on our site up to 760 days. You will be emailed 10 days before your account will be deleted. All you have to do to keep your account from being deleted is to log in.
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How do I delete my account?
Login to your account. On the bottom lefthand side of your Account Profile, select "Cancel Account".
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Do I need a Job News account to use Job News?
You DO NEED a Job News account to (1) post a resume, (2) create a resume, (3) post a cover letter, (4) manage your resumes, (4) manage your cover letters, and (5) create job Agents based on your resume. You DON’T NEED a Job News account to (1) search for jobs, (2) apply to jobs, (3) pre-register for a job fair, or to (4) create an Alert on our website.
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I've forgotten my password. How do I find out what it is?
Click "Jobseeker Login" under the "Jobseeker Links" on the homepage. On the bottom of the Jobseeker Login, click the "Forgot password?" link. Enter your email address you used to create your account and your password will be emailed to you.
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How do I reset my password?
Click the "Jobseeker Login" link on the upper lefthand side of the homepage. Click the "forgot password" link. You will be taken to a page where you can have your email sent to you or reset your password. Enter your email address where indicated below the heading "Need to Reset Your Password?" You will be asked to answer the security question you originally set up for your account. Enter your old password and then your new password. Click yellow RESET PASSWORD button.
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I'm getting an ERROR when I try to create an account. What do I do?
Once you have determined that you are using the preferred operating system (Windows XP) and browser (Explorer 6.0 or later), you may need to clear your "cache" or "temporary internet files" in order to successfully complete your application. These files "remember" the error and won't let you progress unless you clear it out of your cache first. To clear your cache in Internet Explorer: 1. Click the "Tools" menu at the top of your browser, and select 'Internet Options.' 2. Click the "General" tab at the top of the dialogue box. 3. Click "Delete Files" under "Temporary Internet files." 4. Select "Delete all offline content" by checking the box. 5. Click "OK." To clear your cache in Mozilla Firefox: 1. Click the "Tools" menu at the top of your browser, and select "Options." 2. Click "Privacy." 3. Click "Clear" next to "Cache." 4. Click "OK." To clear your cache in Mozilla and Netscape: 1. Click the "Edit" menu at the top of your browser, and select "Preferences." 2. Click the "+" next to "Advanced." 3. Select "Cache" under "Advanced." 4. Click "Clear Cache." 5. Click "OK." To clear your cache in Safari: 1. Open the "Safari" menu on your browser's toolbar. 2. Select "Empty Cache." 3. Click "Empty" in the dialogue box.
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I am pasting my resume into the text box next to the BROWSE button and nothing is happening. Why?
You can’t actually paste the text of your resume into the text box. You need to click the “Browse” button, navigate to where your resume document is on your computer, select the document icon and then hit “Open” in the “Choose File” window. Once you click the “Upload Resume” button, “Resume Successfully Uploaded!” should appear in red at the top.
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What does is mean when it says “Acceptable file formats are doc, rtf, txt, html, or pdf.”?
When you create your resume, an application such as Microsoft Word will generally give you options on the file format you would like to save your resume in. If you choose to save your document as a “Word Document”, for example, the name of your resume will look like this: “MyResume.doc”. The “.doc” (or file extension) at the end of the name indicates the file format you have saved your document in. The other file formats are:
.rtf – Stands for “Rich Text File”, and should retain some formatting such as fonts, tabs, and margins.
.txt – This is the most basic type of text file and will retain very little formatting
.html – Stands for: “HyperText Management Language”. An html file can be opened in an internet browser such as “Explorer”.
.pdf – “Portable Document Format” is is an Adobe Acrobat file that can be read in Adobe Reader.
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I have a powerpoint document that I am trying to upload for my resume. Nothing is happening, why?
Your file has to be saved in one of the following file formats: .doc, .rtf, .txt, .html, or .pdf. A file created in Powerpoint will end in .ppt which is not one of our accepted file formats.
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I am getting an ERROR page when trying to complete the "About Your Desired Career" page. Why?
A few common reasons that you might be getting an error: • Trying to paste your entire resume into the Objective/Summary on the About Your Desired Career Page. This is a brief overview of your experience. It should only be a couple of sentences with a maximum of 300 characters. • Pasting copy from a Word document into the same text box. Word has unseen code that sometimes will cause an error. You can copy and paste from a plain text document. • Not completing all of the required fields.
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What is an alert and how do I create one?
To create an alert, a jobseeker must do an advanced search and click the “Create an alert from the search” box at the bottom of the form. Once you make an “alert”, an Alert Email will be sent to you as new jobs matching your criteria become available.
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How do I stop the Alert emails?
Click the “My Alerts” link on the top lefthand side of the homepage. Enter your email address and click SUBMIT. A list of your active alerts will come up. Click the "Delete" link to the right of the alert(s) you would like to delete.
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What is an Agent?
To create an agent, a jobseeker must be a registered user with a resume on our website. Go to the Job News homepage and click “Manage Dynamatch”. Pulldown to the resume you would like used for your Agent search, and Click Create Agent Button. Once you make your resume an “agent”, the exclusive Dynamatch matching system will continue looking for new jobs as they become available. An Agent Email will be sent to you daily.
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How do I stop the Agent emails?
You can either: 1.) Click the OPT OUT link at the bottom of the Agent Email you receive, OR 2.) Go to the Job News homepage and click “Manage Dynamatch” on the top lefthand side of the page. Once you are on your Agents page, simply click “Delete”. NOTE: This will NOT delete your resume, it will only delete the agent created from this resume.
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What is the difference between an Alert and an Agent?
An Alert searches for jobs based on your Advanced Search Information. An Agent searches for jobs based on “Your Desired Career” Information as well as the information in your resume.
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The results on my agents & alerts don't seem to match the position I'm looking for. Why?
Dynamatch returns results based on the information you have supplied either in your advanced search (alert) or on your resume (agent). The results will vary from 5 stars (best match) to 1 star. If you receive results with 3 stars, it means that some of your supplied information matched the position but it was not a perfect match. For example, if you have worked in the healthcare industry and supplied healthcare as one of your categories, but are actually looking for administrative work in the healthcare industry, you may receive results that are in healthcare but not administrative at all. However, these positions would probably only be ranked with two or three stars.
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I have completed the "About Your Desired Career" page, but my resume says it is "Incomplete". Why?
There are several steps that you need to go through to complete your resume: 1) About Your Desired Career, 2) Work History, 3) Education, 4)Certifications, 5)Affiliations, 6) References. The only steps of the process you MUST enter information in are "About Your Desired Career" and "Work History". Any of the other pages that you do not have information for you can click "(skip this step)" or the yellow SKIP button at the bottom of the page. On the REVIEW page you will be able to name your resume and give it a short description. On the REVIEW page you can also choose to make your resume an agent and/or to make it public.
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I am pasting my resume into the "Summary of Qualifications" section of the "About Your Desired Career Page" but my resume doesn't look complete. Why?
"Summary of Qualifications" is a paragraph of four to six sentences presenting an overview of your experience. Often Employers will review this section before deciding whether or not to look at your entire resume. This text field will only accommodate 300 characters, so you will not be able to paste your entire resume here.
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